Welcome to Meredith Bay Colony Club

Our residents typically have a personal connection to the Lakes Region (or want to).

Enjoy the daily beauty that the Lakes Region has to offer.

All the services and amenities you expect from a luxury retirement community

Schedule a visit. See for yourself why we are the best place to live in New Hampshire.

Enjoy the comforts of your residence and your community.

Bring your family.

An affordable Short Stay(respite) destination above any other.

Here we provide the setting for you to be just as busy as you want to be.

We cater to the active senior who wants freedom and convenience

Today @ MBCC Blog



CELEBRATING THE MOMENTS is Meredith Bay Colony Club’s unique Alzheimer’s Care and Memory Support Program that is provided in our State-of-the-Art, safe and secure memory support center that we call The GARDENS. The GARDENS is comprised of 24 all private apartments – each with its own bathroom and private shower. Dignity, Privacy, Safety and Security are the basic building blocks on top of which CELEBRATING THE MOMENTS is built.

Let there be no mistake about it --- Alzheimer’s is a terrible disease that affects not just the individual – but the families who so often provide the needed ongoing support and care. The CELEBRATING THE MOMENTS program at The GARDENS at MBCC provides Members and their families not just the sense of security that comes from living in a safe, secure yet friendly residential setting – but also a rediscovered source of joy that can come from being in a setting that allows each Member to find a little bit of success each and every day --- to find something to be proud of and to find something to smile about!


1. We focus on all that a Person is right now and all that they can still be --- not on what they have lost or no longer can do.

2. We believe that each person is wonderfully complex and multi-dimensional including emotional, creative, inquisitive, musical, spiritual and physical aspects – in addition to cognitive and memory based functions. We recognize that although life will be different because of cognitive changes – that it can and should be as interesting, as stimulating and as much fun as possible.

3. We respect the need for some structure and predictability – but we celebrate spontaneity and the opportunity to discover new ways to help make people smile.

4. We believe in ‘seizing the moment’ even if that means upsetting the ‘schedule’. So what if we have lunch an hour late?

5. We respect the individual and acknowledge that there will be changes from month to month and from day to day. We realize that we need to constantly readjust our approach in order to meet our Member’s constantly changing needs.

6. Our Member’s Family are our friends and we realize that by supporting our Member’s families that we support our Members.

7. Our Staff Members are artists who wonderfully balance Caring and Creativity to meet not only the practical needs – but Quality of Life needs as well.

8. A safe and secure social setting that is open and welcoming to all Members is essential to creating an environment that is both fun and uplifting.

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We Help People Smile!

Fri, Dec 31 2010 at 12:13pm

The following is a Newspaper Column that will appear in the Laconia Citizen on Monday January 3, 2010



Why do so many people think that complicated is better than simple? 

In my old Jeep the clock was completely separate from the radio and all I needed to do to adjust the time was to find a paperclip to push either the ‘hour’ button or the ‘minute’ button.  It couldn’t have been more simple – I never had to look up in the owner’s manual how to reset the clock for daylight savings time etc..   Today the clock is part of the radio and every button and switch has multiple functions.   While it is truly a marvel of engineering – it is confusing as all get out.   Twice a year I have to look up the directions to confirm which button does what.   Some of us will even admit to conceding defeat to our now aging VCR’s and have let the clock just stay at a blinking 12:00!    Organizations tend to be the same way – they take what should be simple and create monsters of complications!


Lately I have been showing a lot of people around The INN and The GARDENS at Meredith Bay Colony Club.   The Inn is the distinctive Assisted Living portion and The GARDENS is our wonderful dedicated Memory Support and Alzheimer’s Center.    I am often asked what it is that we do here and while I know that they are asking for a list of provided services and amenities --- I also sense that they are really asking something else.   They are really asking what is it that makes us so unique.


An often told story is of the management consultant hired by a major hospital  who while conducting a staff survey interviews a Custodian and asks him:  “What do you do here?”   The Custodian replies:   “We save lives here!”.    This Custodian knew what the real mission of the hospital was --- perhaps better than the executives in charge!


There has been a trend over recent years for businesses to increasingly develop mission statements that are complicated beyond belief – and get added onto with lists of ‘visions’ and ‘goals’.   The end result is something that everyone contributes to and that nobody remembers – much less affirms day to day.


There are of course a lot of things we do in Assisted Living – all kinds of caring, helpful, supportive, and therapeutic services --- but none more important than this:   “We help people smile here!”   Don’t let how simple that sounds take away from how very important it is.      


For us --- helping people to smile isn’t what you do if and when you have time – it’s not an occasional extra.  We put helping people smile first and foremost!   That doesn’t mean that we are clowns or comics or that we aspire to be Pinky Lee!   What makes people smile is oftentimes very different than what makes people laugh.  Laughing is what we do to acknowledge what is funny.  A smile is a different matter entirely – and not as easy.


Helping someone to smile begins with showing genuine interest in the person you are speaking with.   It is about them, not about you.   It’s not about jokes, its not about entertaining them – it’s about connecting with them.   It’s not complicated – but it does take compassion and its takes patience.   While some people are born with a real talent to be able to generate smiles in others – the good news is that the rest of us can all learn.


We have all heard the quote:  "Life is not measured by the number of breaths we take, but by the moments that take our breath away!”   For those living with us in Assisted Living the quality of their life is not going to be measured by the services received – it is going to be measured by the number of smiles we receive while providing those services.


So what do we do here?


We do a lot of things --- but none more important than to help people smile!


Best Wishes for a Very Healthy and Happy New Year!


P.S.    Help someone smile today!


Age Well!


Howard Chandler has worked in elder services for over 35 years and is Vice-President of Meredith Bay Colony Club along with being a Partner of White Mountain Eldercare Solutions.  Your comments are always appreciated.   chandler@metrocast.net


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